How can we help you today?

HerpAlert is the first telehealth platform dedicated exclusively to the diagnosis and treatment of genital herpes and cold sores. With board-certified physicians and same-day prescriptions, we provide fast, discreet, and expert care—because herpes is all we do.

How can we help you today?

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Oral herpes, also knows as a cold sore or a fever blister, is a common infection of the mouth area that is usually caused by herpes simplex virus type 1 (HSV-1). Genital herpes is a common sexually transmitted disease that can be caused by either herpes simplex virus type 1 (HSV-1) or herpes simplex virus type 2 (HSV-2). Most people who have HSV-1 or HSV-2 are not aware of their condition because they don’t have symptoms.

You fill out a questionnaire, upload pictures of the infected area, and a licensed physician will review your case and provide a diagnosis and treatment plan.

Yes, all your information is kept confidential and secure.

The cost of the service depends on the type of consultation and treatment required. Please refer to our pricing page for more details.

We accept various payment methods including credit cards, debit cards, and PayPal.

Yes, we have a refund policy in place. Please refer to our refund policy page for more details.

Currently, we do not accept insurance. However, you can use your HSA or FSA card for payment.

Currently, we do not accept insurance. However, you can use your HSA or FSA card for payment.

We treat a variety of conditions including genital herpes, cold sores, and other sexually transmitted infections.

Yes, our licensed physicians can provide prescriptions for the treatment of your condition.

You can expect to receive a diagnosis within a few hours of submitting your questionnaire and pictures.

Yes, you can schedule a telemedicine appointment to speak directly with one of our licensed physicians.

Yes, you can schedule a telemedicine appointment to speak directly with one of our licensed physicians.

To reset your password, click on the "Forgot Password" link on the login page and follow the instructions.

You can update your profile information by logging into your account and navigating to the "Profile" section.

If you encounter a technical issue, please contact our support team for assistance.

To delete your account, please contact our support team and they will assist you with the process.

To delete your account, please contact our support team and they will assist you with the process.

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At-Home STI Testing

Order your at home STD test today. Test for HSV1, HSV2, Gonorrhea, Chlamydia, HPV, etc

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